Privacy Policy

1. Introduction

ResourceOasis ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal details. This Privacy Policy outlines the methods we employ to gather, utilize, share, and protect your data when you access our website resourceoasis.sbs or engage in our yacht chartering services.

Your utilization of our services indicates your agreement to the data handlings stipulated in this policy. This policy adheres to the privacy laws in force, namely the Personal Information Protection and Electronic Documents Act (PIPEDA) and other suitable Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

Personal information is gained when you voluntarily deliver it to us in circumstances such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for newsletters
• Completing online forms
• Taking part in research studies or promotional events

This may include details such as:

• Your name and communication details (email, phone, physical address)
• Payment details (securely handled by external service providers)
• Yacht charter preferences and needs
• Alternate contact data
• Personal dietary or medical information (as offered)

2.2 Automatically Collected Information

Some information is automatically captured when you visit our online platform, comprising data linked to your device and browsing tendencies:

• Computer IP address and location details
• Browser kind and version
• Visited pages and the duration on our site
• Referral sources
• Device attributes (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and analogous tracking systems are applied to better your interaction with our website. Such technologies enable us to:

• Recall your chosen settings
• Examine site performance and usage
• Offer tailored content
• Refine our offerings

You are able to manage your preferences concerning cookies through your web browser settings or our cookie consent module.

3. How We Use Your Information

The information we gather serves various purposes, such as:

• Delivery of Services: To facilitate yacht charter services, process reservations, and maintain communication regarding your bookings
• Client Support: To address your queries and provide support when necessary
• Transactional Processing: To handle transactions and administer invoices
• Safety Measures: To ensure secure operations and safeguard against dishonest activities
• Promotional Activities: To update you on offers and services (contingent upon your agreement)
• Web Improvement: To analyze activity patterns and enhance the functionality of our online presence
• Adherence to Laws: To comply with prevailing laws and regulations

4. Information Sharing and Disclosure

Your personal information is not up for sale, trade, or rent to unrelated entities. There might be times where your information is shared, such as:

4.1 Service Providers

Some data may be communicated with reliable external service providers aiding us in areas like transaction processing, web hosting and management, email marketing, performance and analysis monitoring, and client services.

4.2 Legal Obligations

Disclosure of your data could occur if mandated through law, in response to lawful processes or court orders, or during emergencies, or while investigating possible unlawful activities or fraud.

4.3 Business Reorganizations

In cases of corporate restructuring such as mergers, acquisitions, or asset sales, your data might be part of the assets transferred.

5. Data Security

We employ suitable technical and organizational safeguards to secure your personal information from unsanctioned access, changes, exposure, or obliteration. These protective measures include encryption technologies, secure servers, controlled access, consistent evaluations, and staff education.

Nevertheless, no internet or electronic transmission method is entirely impervious. The complete security of your data cannot be absolutely assured.

6. Data Retention

The retention of your personal data is only for as long as required to attain the aims for which it was collected or as necessitated by legal standards. Typical retention periods include:

• Charter reservations: 7 years for tax and legal purposes
• Marketing engagements: until you revoke consent or request deletion
• Site analytics: 26 months
• Support interactions: 3 years following the last communication

7. Your Rights and Choices

You are granted rights such as obtaining information, correction, deletion (based on legislation), portability, withdrawal from marketing communications, and cookie preferences. To exercise these rights, get in touch with us through the provided contact details.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized to comprehend website traffic and usage. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may contain links to various social networks that maintain their individual privacy policies.

8.3 Payment Handling

Secure payment processing occurs via PCI DSS-compliant independent payment processors.

9. International Data Transfers

Your data might be shifted to and managed in regions aside from Germany, applying suitable measures in line with international privacy laws and practices.

10. Children’s Privacy

Our services do not cater to minors under the age of 13, and we do not intentionally accumulate their data. If a minor's details are mistakenly collected, please contact us immediately.

11. Changes to This Privacy Policy

This Privacy Policy might be updated to echo changes in our procedures or legal prerequisites. Any modifications will be conveyed through posting the updated policy on our platform, sending emails to registered users, or presenting an announcement on our site. Continuing to use our services post-modification date signifies your acceptance of these changes.

12. Contact Information

For inquiries concerning this Privacy Policy or our data handling methods, please get in touch:

13. Compliance with Google Ads User Consent Policy

We adhere to Google Ads' user consent policies. Adjustments to your cookie or tracking settings can be made at any point through our cookie preferences.